Refund Policy

At TheGrowBook.online, we are committed to providing high-quality courses in Artificial Intelligence, Digital Marketing, and Future Skills, along with an exceptional learning experience. However, we understand that situations may arise where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be considered.

1. Eligibility for Refunds

Refunds are available under the following conditions:

Refund requests must be made within 7 days of purchase.
Refunds will not be processed for courses that have been extensively accessed, downloaded, or completed, as this constitutes full utilization of the service.
TheGrowBook.online reserves the right to verify user activity before approving a refund.

2. Non-Refundable Items

The following items are non-refundable:

Downloaded Products: Any digital files, templates, eBooks, themes, or plugins that have been downloaded or accessed.
Promotional or Discounted Purchases: Courses purchased under limited-time offers, bundle deals, or discounted prices, unless otherwise stated.

3. How to Request a Refund

To request a refund:

Email us at info@thegrowbook.online with your order ID, registered email, and reason for the refund request.
Once your request is reviewed and approved, the refund will be processed to your original payment method within 7–10 business days.

4. Course Substitutions

If you are unsatisfied with a course but do not qualify for a refund, we may offer you an option to switch to another course of equal or lesser value.

Course substitution requests must be made within 7 days of your original purchase.
Substitutions are subject to course availability and approval.

5. Changes to This Policy

We may update or modify this Refund Policy at any time to reflect changes in our business operations or legal obligations. The updated version will always be available on this page, and the “Effective Date” will be revised accordingly.

6. Contact Us

For any questions or refund-related concerns, please contact us at:

📧 Email: info@thegrowbook.online
🌐 Website: https://thegrowbook.online